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Presentations of Merr Taxi

Find our latest offers, know what makes us different and how we achieve our goals.

Tirana Airport Offer 1500 Lek

 
Oferta taksi Aeroporti Rinas Tirane 1500 Lek!
 
  • Book your taxi transfer to/from Tirana Airport Rinas with Merr Taxi at any time of the day and save money, paying only 1500 Lek (1099 €)!
 

Tirana Airport roundtrip offer 2500 Lek

 
Oferta taksi Aeroporti Rinas Tirane vajtje ardhje 2500 Lek!
 
  • Book your taxi to/from Tirana Airport with Merr Taxi at any time of the day.
  • First trip will cost you 1700 Lek (13 €). At the end of your trip save the ticket that driver will give you.
  • Use the ticket within 7 days for your return trip with Merr Taxi and save money, paying only 800 Lek (5 €)!
  • Offer valid until 31/12/2014.
 

Quick facts about Merr Taxi

 
  • Merr Taxi traverses in 24 hours a distance of approx. 200-280 km (125 - 175 miles) per taxi, in total not less than 6000 km (3730 miles) a day within the city, covering almost every area in Tirana.
  • 1 Merr Taxi, in 24 hours, has 40 - 85 billings, transporting an average of 60 - 100 people, or a total of approximately 2000 people.
  • Our 7 operators coordinate a total fleet of 1000 - 1300 incoming calls per day.
  • 85% of our customers book through phone, which shows that the majority of people are returning customers, meaning happy customers.
 

Staff of Merr Taxi

 

Our highly motivated staff is one of our biggest assets. Our company consists of a 72 people staff: 60 professional drivers (equipped with a D - Class driver’s license and over 10 years of experience in public transportation), 7 operators who coordinate our service, from receiving the call from the customer, to boarding him/her on taxi.

Our philosophy is one of gradual and continuous improvement of everything we do. We are engaged not only in the transport of people from point A to B, but in creating pleasant, comfortable and safe trip experiences. Merr Taxi is committed to apply practices of Total Quality Management (TQM).

For us, quality is:

  • Communication at its best. Answering the customer’s call on time. Politeness in communication. Communication in several foreign languages. Taking the correct address of the customer, proving exact informations on the time span the taxi will arrive.
  • Correct coordination of the nearest taxi. Merr Taxi uses a system with the most advanced technology in the market, to manage the fleet of taxis.
  • New, clean and comfortable vehicles.
  • Polite drivers, attentive towards the customer, with many years of experience in this profession but also recently trained by the company to carefully listen to the customer’s needs, to be respectful and kind.
  • Our vehicles use natural gas as fuel, making us more effective in costs, but also eco friendly.
  • We take regular feedback from our customers to see how happy they are with our service and how we can yet improve.
 

Innovations of Merr Taxi

 
  • Arrival in the destination requested by the customer with no additional charging.
  • Flag fall of 250 Lek (1.79 €), the lowest in the market.
  • Toll free national taxi number 0800 5555.
  • Fleet covering all the area of Tirana, making every spot reachable within 4 - 6 min.
  • 24 hour service managed by qualified operators who communicate in various foreign languages.
  • Opportunity of calculating your fare online in our website before making the trip.
  • From our market research, our company has the lowest fees in the market.
 

Company profile

 

Merr Taxi operates in the public transport market since September 2011. Even though a relatively new company, Merr Taxi achieved within a short time to consolidate it’s position in the market, being today the biggest taxi company in Tirana with a fleet of 30 cars, which crosses approximately 6000 km (3730 miles) every day, covering every corner of the city.

Our taxis operate 24 hours a day, 7 days a week, 365 days a year in the city of Tirana. All vehicles are Mitsubishi Lancer, year 2010 - 2011, 1500cc gasoline & gas operating engine, purchased by Merr Taxi with 0 km. Our vehicles are designed to offer comfort to the passengers but also efficiency in the consumption of fuel. All vehicles have 4+1 seats, equipped with GPS system, taximeter, radio, air conditioner, etc.

  • Arrival in the destination requested by the customer with no additional charging.
  • Flag fall of 250 Lek (1.79 €), the lowest in the market.
  • Toll free national taxi number 0800 5555.
  • Fleet covering all the area of Tirana, making every spot reachable within 4 - 6 min.
  • 24 hour service managed by qualified operators who communicate in various foreign languages.
  • Opportunity of calculating your fare online in our website before making the trip.
  • From our market research, our company has the lowest fees in the market.
 
 


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Merr Taxi Tirana